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This course is intended to qualify ISO 9001:2015 auditors to conduct effective audits of an organization’s quality management system.

Understand the requirements of ISO 9001:2015 to be able to conduct a successful audit. The course includes hands-on workshops to prepare you for real-life auditing situations. You’ll learn to manage the audit process and complete reporting.

Learning Objectives:

  • Describe the ISO 9001 Quality Management System (QMS)-Requirements standard and development process
  • Identify ISO 9000:2015 QMS terms
  • Describe the intent and requirements of ISO 9001:2015
  • Determine the evidence needed to demonstrate conformity to ISO 9001:2015
  • Apply the process approach and Plan-Do-Check-Act (PDCA) methodology
  • Evaluate documented information required by ISO 9001:2015 and the interrelationships between the quality processes, quality planning, policy, and objectives
  • Apply the principles, processes, and methods of auditing
  • Demonstrate the activities involved in preparing for an audit
  • Determine an effective audit in the context of the auditee’s organizational situation
  • Apply effective audit skills and practice personal behaviors necessary for an effective and efficient conduct of a management system audit

Who Should Attend:

Outline

Those responsible for planning and scheduling an internal audit program for ISO 9001:2015 and those who must perform audits to ISO 9001:2015, manufacturing, suppliers, managers, or anyone interested in conducting first-party, second-party, or third-party audits.

Day One

  • Introduction to quality management systems (QMS)
  • ISO 9001 family of documents
  • Analyze ISO 9001 standard 

Day Two

  • Apply ISO 90015 standard
  • Product realization process
  • ISO 9001:2015 auditing specifics

Day Three

  • Types of audits
  • Audit approaches
  • Audit objectives, scope, and criteria
  • Auditor competence
  • Auditor principles and methods
  • Audit program
  • Audit roles and responsibilities
  • Audit techniques
  • Gather information
  • Audit cycle

Format

This is a three-day, instructor-led classroom course. There are written tests on each of the competency units on days 2 and 3. Days 1 and 2 will cover ISO 9001:2015 along with a corresponding competency exam. Day 3 will cover management systems auditing (AU) along with a corresponding competency exam.  

Materials

Digital course content is included with the purchase price of the course.

 CANCELLATION POLICIES

  • If you need to cancel, we will refund your paid registration fee as noted below.
    • Requests for cancellations/transfers received at least 5 business days before the start of the course receive a full refund/transfer.
    • Requests received within 5 business days of the course starting incur a $20 processing fee.
    • After the course starts, there are no refunds or transfers.
    • Registrants who fail to attend without advance notice are liable for the entire course fee.
    • If you cannot find a substitute, we can transfer your course fees to another ISO course of your choice.
  • You must successfully complete the entire course or program before a Certificate of Completion can be awarded.
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